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Alert - DocuSign Scam

Posted: Monday, January 28, 2013

On 1/24/2013, DocuSign became aware of new malware spam emails that are being sent as if coming from the DocuSign service. These emails are not coming from DocuSign. Please do not click on any links or attachments therein. They are coming from an unrelated, malicious third party attempting to copy DocuSign’s email branding in the hopes of fooling recipients into opening the email and clicking on links and/or attachments.

As a recipient, you can recognize safe, secure DocuSign links by hovering your mouse over them before you click on them to ensure that they start with: https://www.docusign.com or https://www.docusign.net.

Any other links within emails made to look like DocuSign system emails are unsecure and unsafe. DO NOT CLICK these links. Examples of unsecure and unsafe links that we have seen in malware spam emails to date include (but are not limited to):

 

If you believe you received malware spam email, please forward the email to spam@docusign.com and then immediately delete it from your system. More information on this and other malicious malware spam email attacks – including a screen shot of the spoof email – can be found on the DocuSign web site at https://www.docusign.com/spam.

Get helpful tips on protecting yourself from malware spam email from a recent blog post, "Protect Yourself From Online Fraud and Scams in the New Year" at https://www.docusign.com/node/3952.