Member Solutions Department

Member Solutions Department

Our Member Solutions Department is here to help! Unexpected events can happen to anyone. Our mission is to work with you, our member, and diligently make arrangements for payments, preserve your credit rating, help make your payment plan a little easier during tough times, and work to make arrangements for short-term emergencies.

We understand talking to someone about a late payment can be uncomfortable. That’s why we have a friendly, down-to-earth staff to help. We are constantly working to find the best remedy during these times. Your loan accounts are important to us and repayment difficulties are most often the result of hardship and unforeseen circumstances. Just be honest and open with us and we’ll come up with a plan. Open communication is the best communication during a time of need.

Email or call us today…we’re here to help!

Phone: 319.297.3075
Phone: 641.683.6468
Email: membersolutions@c1stcreditunion.com