2019 Year In Review

2019 Summary

posted on Thursday, December 19, 2019 in Newsletters

2019 was a year of growth and continued strategies to stay connected to our members and communities. As I look back on all our accomplishments, I’m proud to report that C1st had another successful year. Thank you for your membership and for choosing your local credit union to fulfill your financial needs. The more products and services available for you at C1st, the better we can serve as your financial cooperative.

We continue to offer new and innovative products and services to our members. At the beginning of the year, we announced our own, full-time financial advisor, Matthew Vickers. Have you met him yet? Our C1st Investment Services department offers options for investments, retirement plans, insurance solutions, financial goal setting and planning for long-term care. In addition, we simplified our rewards checking account program, launched four competitive business checking accounts, and introduced a redesigned c1stcu.com.

We are a strong and powerful team at C1st! Community 1st Credit Union received its fourth straight Des Moines Register “Top Workplace” award. Being in the top half of the winners is an additional honor. The results of the employee survey truly show we have something special happening here.

When we say ‘people helping people’ is what we’re all about, we back it up – and come together to give back. The inaugural C1st Foundation grants totaling $30,000 were awarded in 2019 to local community projects. The C1st Foundation supports causes close to our heart, such as education/financial literacy, mental wellness/suicide prevention, and community betterment. In addition, C1st also awarded $42,000 in scholarships to high school seniors and over $125,000 to local sponsorships and events.

We continue to invest in our facilities. To better serve our members in the Bloomfield community, the branch was remodeled. A grand opening ceremony was celebrated in March. The updates provided a more comfortable and efficient banking experience. In September, we moved into the new Corporate Center at 1100 Hutchinson Ave. in northeast Ottumwa. The new building provides office space, conference rooms and training facilities for approximately 75 administration and support employees with growth capacity for an additional 25. The single story, unique-designed, curved structure features parking space for 130 vehicles and convenient accessibility to the four-lane, Ottumwa bypass. It allows us to consolidate multiple departments under one roof, creating significantly more efficiency and collaboration. Most of all, Ottumwa is our home and this project solidifies our commitment to serve the community and surrounding areas.

We are here to improve the lives of our members. C1st was awarded their second Financial Assistance Award grant in the amount of $525,000 from the Treasury Department CDFI (Community Development Financial Institutions) Fund. We were one of four organizations in Iowa to receive an award. With this grant we are creating a first time home buyer down payment assistance program to be launched in 2020.

We began 2019 with $650 million in assets and 58,500 members. We have continued to grow and now have $695 million in assets with over 60,000 members. This growth wouldn’t be possible without you, our loyal members. Thank you for continuing to put your trust in Community 1st Credit Union.

Greg Hanshaw
Greg Hanshaw
President & CEO