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ClubGO Travel Information

Reservations

All travel reservations need to be accompanied by a $100 deposit or payment in full. This holds your place and ensures contract obligations with vendors can be met on time. It also helps get a firm passenger count so preparations can proceed smoothly. Please make final payments in full by the payment deadline. If a trip is cancelled, your deposit will be fully refunded. 

Make checks payable to:

ClubGO

Mail to:

Community 1st Credit Union
739 Pennsylvania Ave.
Ottumwa, IA 52501
Attn: Club Coordinator

Refunds/Travel Insurance

“Peace of Mind” insurance for $2.00 can be purchased for day trips – if you are unable to go on the trip you get a full refund (less the $2.00).
Special travel insurance for longer trips is offered at a separate cost through the travel companies (insurance covers cancellations, lost luggage, tour interruption). Refund policy depends on the companies’ contract.

Gratuity

No gratuity will be accepted by the Club Coordinator or step-on guides.
Motor coach driver gratuity is included.
Gratuity is at your discretion on multi-day trips.

Health/Emergency Contact Information

Confidential medical emergency forms must be filled out by each passenger before trips; information is kept by the Club Coordinator and is used only in case of emergency.

Accommodations

Need a roommate for overnight trips? Let your Club Coordinator know. We will help you get in contact with a compatible roommate.