Nishna Valley Credit Union Merger FAQ's

posted on Friday, October 1, 2021 in Announcements

Welcome To Better

It’s official!  Members of Nishna Valley Credit Union have officially merged with Community 1st Credit Union as of October 1, 2021.

Here is our complete list of details and FAQs about the merger. Don’t see an answer you’re looking for?  Click here to send us your question.    

Frequently Asked Questions

General Merger FAQs

Checking & Debit Cards

Digital Banking


  •  Will my current loans with NVCU change?

    The rate and term of your loan will not change.  Your loan account number will change.

  •  How will I make my current loan payment?

    C1st has several convenient options to make your loan payment:

    • Digital Banking Transfer – to make a loan payment from a C1st account, simply transfer the funds using digital banking. 
    • Cross-Member Transfer – pay your credit union loans with funds located in a separate C1st membership!  We can set up cross-member transfers in digital banking. 
    • Payroll Deduction – have your payment automatically deducted from your direct deposit. 
    • ACH Debit Payment – set up preauthorized monthly payments from your account at another financial institution. 
    • One-Time Payment – to make a one-time payment from another financial institution or credit card*, visit our Online Payment Center. 
    • You can stop by any of the Community 1st Credit Union branches on or after October 1st and make a loan payment.  Or, send payment to the following address:
      • Community 1st Credit Union
        P.O. Box 737
        Ottumwa, IA 52501

    *Does not include Visa credit cards.  Cards that are available for payments include: Visa debit card, Mastercard credit and debit cards, and Discover cards. 

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