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Thank You!

Your Voice Matters to Us!

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THANK YOU, your voice matters to us!

At C1st, we are passionate about our members.  Our goal for 2021 is to use the feedback from every survey we receive to gain insight on how we can improve and better meet the overall needs of our members.  

Our promise is to listen to your needs and deliver member service excellence.  Ultimately, we want to help our members achieve financial success by being your trusted financial partner.

Important to know!

You qualify three times a year to receive and submit a survey.  This is your opportunity to share your opinions and feelings, so we thank you for taking the time to submit this survey.  If you see another survey in your inbox please fill it out and share your honest thoughts and suggestions with us. 

Surveys are not the only way to share feedback with us.  You can also email us at memberservice@c1stcu.com, call our Member Relationship Center at 866.360.5370, or visit any of our branches.     

We have an exciting year planned for 2021!

Upcoming changes you will soon see are:

  • Online account opening – in 4 minutes!
  • New branch location in Osceola, Iowa
  • Digital Skip-A-Pay – request online anytime, anywhere. 
  • Continued improvement in product and services