C1st's Debit Card Services puts Card Management at your fingertips.
For more fraud protection and debit card control, check out C1st's enhanced Debit Card Services feature!
- Turn your card off and on. Don’t stress over fraudulent purchases - simply turn your debit card off and on as needed with a simple swipe.
- Travel Notifications. Notify us of your travel plan(s) so your debit card is ready to travel with you!
- Report your card as lost, stolen, or compromised due to fraud. This will allow you to immediately and permanently deactivate your debit card.
- And More!
Debit Card Services FAQs
- What are Debit Card Services?
Debit Card Services gives C1st debit card holders the option to turn their debit card on and off to prevent fraud, as well as set controls, submit travel notifications, and more!
- How do I access Debit Card Services?
To access Debit Card Services:
- Log into C1st's Digital Banking
- Click on the menu bar in the top left corner
- Click on 'My Cards'
- Select 'Debit Card Services'
- Is there a fee to use Debit Card Services?
No. This feature is available for our C1st Digital Banking users. Please note that your mobile carrier’s data fees may apply.
- What do I do if I misplaced or lost my debit card?
If you have misplaced your C1st debit card, turn it to the OFF position. This will temporarily disable your card. If you find it and feel your account has not been jeopardized, turn it back ON and continue to use your debit card.
Marking your card lost, stolen, or compromised due to fraud will permanently deactivate your card. This block is permanent and immediate.
- If I turn my Debit Card OFF, will my recurring transactions be blocked?
If a transaction has been previously authorized, the transaction will go through the account. A reoccurring transaction will reach out for a new authorization each time. If the authorization is denied, the card was temporarily blocked. Once it is turned back on, the authorization will reattempt and the transaction will go through.
- Can I manage my Debit Card Services on more than one debit card?
Debit Card Services will show & allow you to manage cards for the membership that you are an owner of and if you have a debit card as a joint owner.
- How do I submit a travel notification?
To submit a travel notification:
- Log into C1st's Digital Banking
- Click on the menu bar in the top left corner
- Click on 'My Cards'
- Select 'Debit Card Services'
- Select 'Travel notifications'
- Select the card(s) that will be used
- Enter departure and return date
- Select whether you will be traveling Domestic or International and select the State or Country you will be traveling to
- Enter your traveling contact number
- Click 'Submit'
*Please allow 4 hours during normal business hours for your travel to be notated.
- I received a new debit card. How do I activate it?
If you received a new C1st debit card, please call 1(866)-590-4793 to active it.
- Can I register a credit card for this service?
No. This feature is only for C1st debit cards at this time.